Applied Business Technologies [ABT] is a Malaysian home grown provider of information technology (IT) outsourcing, enterprise support and business process outsourcing (BPO) services to government entities, educational institutions, multinational companies, product and service providers, as well as small and medium sized companies. It provides services to its customers in four operating segments - IT Outsourcing Services, IT Consulting and Systems Integration, Government Technology Services and Other Services.
ABT’s IT Outsourcing Services segment provides service desk and information technology (IT) infrastructure support continuously for its clients, their end- users and other constituencies. It maintains and supports a full range of its client’s IT and business process infrastructures from network environments to computing systems, and from shrink wrapped applications to advanced proprietary and acquired application systems.
ABT’s IT Consulting and Systems Integration segment provides services within this business segment to customers who need IT infrastructure design, development, technology deployment, application development and implementation .services. It is narrowing its future focus on delivering these services to enhance its IT Outsourcing business segment.
ABT’s Government Technology Services deliver and provide life cycle support to the Government, in which the thought leadership in business process improvement and organizational change management is integrated with its operational IT-related innovative solution for its customer’s requirements. services and learning services. It also offers on-site technical support services including service desk technicians, software developers and network support technicians.
"To sharpen our focus on innovation and growth, we have carried out a strategic realignment, placing and improving our businesses virtually independently and fully aligned to the respective markets. We want to be a global technopreneur supported by competent team members and technology partners".
"To define our future perspectives, our goals and our values, and guides our strategy at a time of sweeping change. It outlines to our stockholders, our customers, the public and especially our employees how we think and behave as a company. In seeking to arouse everyone’s enthusiasm to contribute to ABT’s success, we aim to impart one thing above all else".